zenloop
Software Development
Machine Learning
UX / UI Design
Solutions
MACHINE LEARNING
Data processing capabilities
We’ve managed to create a platform that supports the gathering, analysing, and aggregating of large amounts of data with real-time processing that includes machine learning-aided topic detection of the incoming comments and sentiment detection.
SOFTWARE DEVELOPMENT
Unified workflow pipeline
The processing pipeline that LLI built can detect language, assign topics, and detect sentiment per each topic for hundreds of thousands of messages incoming into the zenloop system.
SOFTWARE DEVELOPMENT
Reporting system
The system’s workflow pipeline is aided by its reporting system, which allowed for a high-level overview on the aggregated data. By providing the most common topics, their sentiments, the most impactful topics, we made it possible to obtain a comprehensive look at actionable customer feedback.
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